All calendar purchases and private experience deposits are final and non-refundable. We are a small, local business and pay our hosts in advance for their time and materials. In the case that we cannot meet the minimum amount of participants required for an experience/host, your purchase will be fully refunded by Tlayudona via the same system as it entered (Paypal, card, or cash). Due to the nature of the fact that we work with third party hosts, we reserve the right to cancel any experience, and in that case you will receive a full refund. In the case that Tlayudona needs to reschedule the experience, you will be given the option to transfer your purchase to its new date/time, or to receive a full refund. We appreciate your business.